The broader implications goes much deeper than the obvious changes. Recognizing these complexities is essential for leaders seeking to prepare adequately.

A critical observation is highlighted by our reporting: what succeeded previously rarely succeeds now or tomorrow.

Organizations that focus too much on specific tools and not enough on culture and capability often struggle the most.

Over the last 18 months, market leaders have shifted dramatically because of emerging technologies. This shift reflects the importance of staying competitive in a fast-changing tech landscape.

Key Points

• New regulations are changing the way that companies approach data privacy.
• Legacy strategies about reliability need fundamental rethinking.
• Focus on capability building will likely prove more important than adopting the latest platforms.